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Resolving complaints and claims

Send us your claim using this form:
Claims form (legal person, natural person - entrepreneur)
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Maximum size of one file is 1024 MB.
Handling of the claim *
I wish the response to the claim to be sent:
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Fields marked with asterisk (*) are mandatory.
Claims form (natural person)
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Maximum size of one file is 1024 MB.
Handling of the claim *
I wish the response to the claim to be sent:
 *
  *
Fields marked with asterisk (*) are mandatory.
Claims form (non-client)
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Maximum size of one file is 1024 MB.
Handling of the claim *
I wish the response to the claim to be sent:
 *
  *
Fields marked with asterisk (*) are mandatory.
How can I make a complaint or submit a claim?
You can submit your claim or complaint in writing (via post or through the on-line form) in accordance with the Claims Policy of AKCENTA CZ.
AKCENTA CZ
the largest payment institution
in Central Europe
I want to become a client
51.000
clients
25
more than
years of experience