EN
Čeština
Deutsch
Slovenčina
Français
Polski
Magyar
Română
ONLINE BROKER
OLB
Menu
Services
Client Services
About Akcenta
Contacts
Exchange rates
News and Commentary
Information service
Services
Foreign exchange trades
Payments
Derivative transactions
Internal Payment Accounts
RETO
Dealing limit
Online Broker
Client Services
Exchange rates
News and Commentary
Information service
About Akcenta
AKCENTA’s profile
Client benefits
References
Media
Required Information
Corporate Social Responsibility
Careers
Contacts
Call center
Dealing
Trading partners
Headquarters
For the media
Do you need help?
Contact us
Infoservice
I want to become a client
Our exchange rates
Savings Calculator
Pricelist
Home
>
Client Services
>
Information service
>
Resolving complaints and claims
Resolving complaints and claims
Send us your claim using this form:
Client
Legal person, natural person - entrepreneur
Client
Natural person
Non-client
Partner, etc.
Claims form (legal person, natural person - entrepreneur)
Company name
*
Business ID number
*
Name and surname of authorised person
*
Number of the framework agreement
*
E-mail
*
Telephone
Payment order / confirmation number
*
Attachment
Maximum size of one file is 1024 MB.
Handling of the claim *
I wish the response to the claim to be sent:
by post
by e-mail
Reason for the claim
*
*
I acknowledge the processing of
personal data
.
Fields marked with asterisk (*) are mandatory.
Send
Claims form (natural person)
Client name and surname
*
Name and surname of authorised person
*
Number of the framework agreement
*
E-mail
*
Telephone
Payment order /confirmation number
*
Attachment
Maximum size of one file is 1024 MB.
Handling of the claim *
I wish the response to the claim to be sent:
by post
by e-mail
Reason for the claim
*
*
I acknowledge the processing of
personal data
.
Fields marked with asterisk (*) are mandatory.
Send
Claims form (non-client)
Company name
*
Street
*
Town/city
*
Postcode
*
Name and surname
*
E-mail
*
Telephone
*
Attachment
Maximum size of one file is 1024 MB.
Handling of the claim *
I wish the response to the claim to be sent:
by post
by e-mail
Reason for the claim
*
*
I acknowledge the processing of
personal data
.
Fields marked with asterisk (*) are mandatory.
Send
How can I make a complaint or submit a claim?
You can submit your claim or complaint in writing (
via post
or
through the on-line form
) in accordance with the
Claims Policy of AKCENTA CZ
.
AKCENTA CZ
the largest payment institution
in Central Europe
I want to become a client
51.000
clients
25
more than
years of experience