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Resolving complaints and claims

Send us your claim using this form:
Claims form (legal person, natural person - entrepreneur)
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Maximum size of one file is 1024 MB.
Handling of the claim *
I wish the response to the claim to be sent:
 *
Fields marked with asterisk (*) are mandatory.
Claims form (natural person)
 *
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Maximum size of one file is 1024 MB.
Handling of the claim *
I wish the response to the claim to be sent:
 *
Fields marked with asterisk (*) are mandatory.
Claims form (non-client)
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Maximum size of one file is 1024 MB.
Handling of the claim *
I wish the response to the claim to be sent:
 *
Fields marked with asterisk (*) are mandatory.
How can I make a complaint or submit a claim?
You can submit your claim or complaint in writing (via post or through the on-line form) in accordance with the Claims Policy of AKCENTA CZ.
AKCENTA CZ
the largest payment institution
in Central Europe
I want to become a client
46.000
clients
20
more than
years of experience

Suspension of trades and transactions to Russia and Belarus

 

Dear clients,

Due to the war in Ukraine, trades and transactions with Russian and Belarusian partners / banks will not be made from March 21, 2022.

We apologize for any inconvenience.

Your AKCENTA CZ