We would like to acquaint you with the principles of personal data processing of the company AKCENTA CZ a.s. (hereafter referred to as „AKCENTA“ or „we“) and as-sure you that we follow legal principles in ensuring the confidentiality and security of your personal information.
The protection of privacy and the personal data of our clients is a priority for us. We hold the privacy of your personal information in the highest regard. We focus upon safety in its processing, careful selection of contractual partners and strict compli-ance with the rules.
Personal data controller:
Data protection officer:
Your personal data and the processing of your personal information are handled in accordance with the instructions you gave when providing the data to us; generally in connection with a contractual relationship with our company. Data gleaned dif-ferently, (i.e., from public records or from third parties an authority or other body) is handled in a manner compliant with valid and effective regulations on the pro-cessing of such data. Depending on the situation, these may be:
These principles of personal data processing are intended for natural persons who-se personal data we process (so-called data subjects). These may be:
In principle, the following applies: if we require your personal data, you are obliged to provide it to us; failure to provide data would lead to the impossibility of estab-lishing a contractual relationship with our company. An exception is the case in which we need your consent to process your personal data. Giving consent is com-pletely voluntary.
Your personal data is stored only for the necessary amount of time and is archived for the allowed time period as per legal regulations:
We have internal rules in place that verify the lawfulness of the possession of per-sonal data, and we do not hold data for longer than we are entitled to.
The processing of your personal data is done in accordance with valid and effective legal regulations, a basic overview of which is given below :
We collect and process personal data only if there is at least one legal justifi-cation for the specified purpose, and this only to the extent and for the time period necessary to fulfill the aforementioned purpose, which may be:
Purpose of processing |
Legal justification |
Fulfillinglegal obligations (e.g., storage of records and documents relating to investment services and transactions, or the fulfillment of a payment institution's obligations) |
compliance with applicable legal obligations |
Negotiating on the conclusion or amendment of a contract to which you are a party, the fulfillment of a concluded contract |
fulfillment of a contract or implementation of measures taken at your request before concluding the contract |
conducting a selection procedure to fill vacancies |
implementation of measures taken at your request before concluding a contract |
Sending promotional materials |
legitimate marketing interest of our company, or if you have given us consent |
Using your photo or likeness for the purpose of promoting our company |
if you have given us consent |
recording incoming customer phone calls in order to fulfill our company's legal and contractual obligations (especially under the Capital Market Business Act and the Payment System Act), and to regulate how our employees fulfill their obligations to you |
compliance with legal obligations that apply to our company; fulfillment of a contract or implementation of measures taken at your request before the conclusion of a contract and for reasons of legitimate interest to inspect employees |
Using a camera system for the protection of property and individuals |
legitimate interest of our company, our customers and employees in the protection of property and health |
determining, enforcing and defending legal claims for ongoing or imminent lawsuits and insurance events, or if a tort has occurred |
legitimate interest of our company, our customers and employees in the protection of rights in the event of legal disputes and insurance claims |
using cookies for data collection during use of our website |
some types of cookies require your consent, more information can be found in our Policy on the use of Cookies |
RETO - Connecting with potential partners in order to obtain new business opportunities for AKCENTA clients and at their request. |
By submitting the enquiry form, the client agrees to disclose his/her contact details within the "RETO" project to other clients of AKCENTA CZ a.s. |
By subscribing to our newsletter (marketing news) and then confirming your sub-scription via the link sent to you, you agree to the processing of your personal data for the purpose of sending newsletters. Your data is not passed on to third parties and will be kept until revoked.
The provision of personal data is voluntary. You are not obliged to provide your per-sonal data, however, the newsletter cannot be sent to you without it.
In the event that your consent to receive commercial communications from us is re-voked, we will continue to store your e-mail address. This is in order to prevent us from contacting you again to offer goods or services. However, as part of the revoca-tion of your consent, you may inform us that you do not wish us to process your per-sonal data for the purpose of such follow-up.
Some parts of our website may ask you to provide information that will allow us to contact you (e-mail, and/or telephone number, name or company name). The admi-nistrator has a legitimate interest in the processing of the above contact details in order to provide an offer and the possible future conclusion of a framework agree-ment. You will be informed as to which information is mandatory and which is opti-onal. The provided contact details are kept for the period of one year.
When navigating our company's website, certain information may be passively coll-ected (i.e., obtained without being actively provided by you) using various technolo-gies (such as cookies, pixels and javascript measuring systems, especially Google Analytics, and standard server logging of your HTTP requests).
Your internet browser automatically shares anonymously listed information, such as the URL of the web portal or search engine you just left (the so-called "referrer URL"), your IP address, the version of the browser and the operating system that your computer is currently using, the default language settings, or information about installed browser add-ons. This site requires the storage of cookies in your browser for its operation. You can set it to inform you when a cookie is sent, or you can reject or disable cookies altogether, but certain parts of this website may not work properly without cookies. You can find more information in our Policy on the use of Cookies.
There are some cases in which the following external entities have access to your personal data:
We process your personal data either independently or in accordance with the GDPR. We use the professional services of "personal data processors" on the basis of personal data processing agreements. Key processors who are subject to all security measures do have access to certain personal data of clients to the extent necessary for the agreed purpose. They are listed below:
Type | Recipient | Company ID |
Software solutions for internal systems and OLB |
TESCO SW a.s. |
ID: 25892533 |
Software solutions for client applications |
RYANT, s.r.o. |
ID: 26249871 |
Web system |
Crisma Design s.r.o. |
ID: 24853771 |
Service |
Interactive Marketing, s.r.o. |
ID: 24814075 |
Information System |
INFOMATIC s.r.o. |
ID: 24828441 |
Web operations |
Studio Animato s.r.o. |
ID: 27545571 |
Trading partners |
||
RETO |
AKCENTA CZ a.s. clients using the RETO supplementary service. |
In order to ensure the implementation of the offered services that are provided (i.e., payment systems / investment services), in certain exceptional cases and under certain circumstances, you could require that we transfer your personal data for pro-cessing outside the EU / EEA to a so-called third country. In such cases, the transfer would take place in accordance with relevant legal requirements and the protection of your personal data would be ensured throughout. As a rule, however, no transfer of your personal data to a third country takes place unless the data is stored with a Cloud / communication service provider from the USA. (Transfer to the USA is pos-sible on the basis of “binding corporate rules").
We process your personal data transparently and in accordance with legal requirements. Please note that under the GDPR you have the right to the following:
You can exercise your rights by sending your application or objection to the registered office address of our company, or by e-mail to dpo@akcenta.eu. You also have the right to lodge a complaint with the Office for Personal Data Protection, in particular if we have not complied with your request.
Updated on: 07. 03. 2023.
We hereby inform you of the processing of your personal data in accordance with the European Parliament and Council regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data, and your rights as relate to this processing.
Your personal data is processed by the organization AKCENTA CZ a.s, company ID: 251 63 680, with its registered office in Prague 1, Salvátorská 913/8, post code 110 00, Czech Republic, contact address Nerudova 1361/31, 500 02 Hradec Králové, tel. +420 498 777 770, e-mail info@akcenta.eu (hereinafter also referred to as "admi-nistrator") in the following categories:
In order to fulfill contracts and legal obligations (particularly in the areas of ac-counting and taxation), the administrator processes the personal data of natural per-sons contained in such contracts, orders or invoices. Documents are kept for up to 10 years from the end of the contractual relationship and can be handed over to transport companies, government authorities or other organs in accordance with the law.
In the event of ongoing or imminent legal disputes and insurance events, the rele-vant personal data processed by the administrator on the basis of its own legitimate interest or that of its customers and employees shall be stored for the maximum limi-tation or preclusion periods (i.e, six months after the expiration of such limits). This takes into account the fact that a summons may be served by the court several mon-ths after filing.
The administrator has legitimate interest in the processing of contact details of the supplier for the purpose of business negotiations, conclusion and implementation of the contract. Refusal to provide such information may lead to the suspension of all business activity.
Records are continuously updated; an individual’s inactive contact details will be deleted (at the latest up to five years from the last interaction).
Your rights
You have the right to request of the administrator that you may access, correct, or delete your personal data, or to state your objection to the processing or objection to the right of transfer of your data. You also have the right to lodge a complaint with the supervisory body and, in the event of suspicion that the processing of the per-sonal data is contrary to the protection of your privacy and personal life or against the law, you have the right to request an explanation from the administrator and its removal.
Detailed information on your rights and possible recipients of your personal data (including information about the possible transfer of your personal data) can be found in the section Processing and Protection of Personal Data According to the GDPR: https://www.akcenta.com/personal-data-protection.html.
Contact details of the data protection officer