Required Information

• Pursuant to Act No 229/2002 Coll., on the financial arbiter, a financial arbiter (https://finarbitr.cz/en/) is also competent to decide on disputes between AKCENTA and a client, however this will have no impact on the right of the client to petition a court of law. According to the regulation EP 524/2013 a client can also file a complaint on this address https://ec.europa.eu/consumers/odr.

Any additional information is available at the company's premises or on request.